Self-service replacement is available only for eligible proxy products and networks. The exact controls shown in the dashboard can vary.
- Log in to your Proxy-Cheap dashboard and open Overview or My Proxies.
- Open the proxy you want to replace.
- If the proxy page shows a replacement option, open it, review the available choices, and confirm the change.
- Copy the updated server address, port, and authentication details into every application that used the old proxy.
A replacement may change the IP address and other inventory-dependent details. A particular ISP, subnet, or location is not guaranteed unless it is explicitly available in the replacement flow.
If the replacement option is not displayed, contact Support with the proxy ID and the reason for the request. Replacement eligibility is determined by the selected product and applicable policies.