Bank Transfer lets you add funds to your Proxy-Cheap balance by sending a USD bank transfer. Proxy-Cheap does not charge a fee for this top-up method, although your own bank or an intermediary bank may charge a fee.
Key details: USD only · 0% Proxy-Cheap fee · funds typically take up to 2 business days to arrive · always include the unique payment reference shown in your dashboard.
Top up by bank transfer
- Sign in to your Proxy-Cheap dashboard.
- Select Top Up (or the + next to your wallet balance).
- Enter the amount you want to add, then select Bank Transfer as the payment method.
- Click Continue to view the transfer details. They include the recipient bank details, transfer amount, and a unique reference beginning with ORD_.
- Copy the details and make the USD transfer from your bank. Include the exact unique reference in your bank's payment-reference field.
- Wait for the funds to arrive. Once received and matched to your order, the amount received is credited to your Proxy-Cheap balance.
Select Bank Transfer: Enter your top-up amount and choose Bank Transfer.
Copy the payment reference: Always use the bank details and unique reference shown in your own top-up request.
Important: Use the bank details and unique reference shown for your current top-up request. Do not reuse the reference from a previous top-up, and do not send money to bank details received in an unsolicited message.
Fees, currency and processing time
| Topic | What to expect |
|---|---|
| Accepted currency | USD only. Transfers in another currency will not be matched automatically. |
| Proxy-Cheap fee | 0%. Your bank or an intermediary bank may still charge a fee. |
| Amount credited | The amount Proxy-Cheap actually receives, which can be less than the amount you sent if bank fees are deducted. |
| Processing time | Allow up to 2 business days, depending on the banks involved. |
| Confirmation | There will be no separate in-transit status or notification. Your balance updates once the funds have arrived and been matched. |
What if my bank transfer has not been credited?
Allow up to 2 business days for the money to reach the receiving bank. If your bank confirms the transfer but the funds have not appeared in your Proxy-Cheap balance, contact Support with:
- The email address associated with your Proxy-Cheap account.
- The amount and currency sent.
- The transfer date and proof of payment from your bank.
- The unique
ORD_reference only if you saved it before closing the top-up form. It cannot currently be retrieved from the closed form.
A transfer may require manual review if the reference was missing or entered incorrectly, or if the amount received differs from the requested amount. Do not send a second payment just because the first is not yet credited.
Bank transfers for organizations
Bank Transfer is also available for organization balances. The organization Owner must initiate the top-up while using the organization workspace. Members cannot top up an organization's shared balance.
Frequently asked questions
Is Bank Transfer free?
Proxy-Cheap charges no processing fee for bank transfer top-ups. Your bank or an intermediary bank may still deduct fees.
Where should I enter the unique payment reference?
Enter the complete ORD_ reference in your bank's transfer-reference field. Depending on the bank, the field may be called Note, Reference or Message. The reference allows us to match your payment.
Can I view my payment reference after closing the top-up form?
Not at present. Copy or save the payment reference before closing the form. If you have already sent a transfer and no longer have the reference, contact Support with your transfer details and bank confirmation.
Why was less money credited than I sent?
Proxy-Cheap credits the amount actually received. Fees charged by the sending or intermediary bank may reduce that amount.
Can I transfer in EUR or another currency?
No. Bank transfer top-ups currently accept USD only. Use the payment details shown in your dashboard.